printTHINK Webinar: A.I. and Automation Driven Efficiencies for The Label & Packaging Industry
In today’s competitive and fast-paced label and packaging landscape, efficiency is not a luxury—it’s a necessity. This session, led by Alfonso Hernandez, Jr., MBA of HiFlow Solutions and Peter Kincaid of Hybrid Software USA, explores how AI and automation, driven by modern ERP/MIS systems, smart PDF workflows, and scalable software integrations, are transforming the way packaging and label converters operate. From customer service and scheduling to production and job tracking, participants will gain a comprehensive view of how to modernize operations, reduce touchpoints, and boost profitability through intelligent automation strategies.
Key Takeaways:
- End-to-End Integration Is the Foundation of Scalability
Connecting PDF workflows with ERP/MIS systems creates a single source of truth—eliminating redundant communication, improving job accuracy, and ensuring consistent data across departments. - AI and Automation Eliminate Manual Bottlenecks
Automating quoting, preflighting, scheduling, and customer updates reduces labor-intensive tasks, minimizes errors, and enhances productivity throughout the workflow. - Accelerated Turnaround and Higher Throughput
With rule-based automation, predictive maintenance, and smart scheduling tools, companies can dramatically reduce delays, optimize press utilization, and increase overall output without compromising quality. - Customer Experience Is Transformed
AI-powered chatbots, real-time order tracking, and NLP-driven communication tools deliver faster, more proactive service—improving retention and satisfaction. - Modular Automation Enables a Future-Ready Approach
From AI-enhanced dashboards to digital twins and generative design tools, manufacturers can adopt automation in phases—scaling intelligently without disrupting existing operations.
Speakers:
- Alfonso Hernandez, Jr., M.B.A. – Vice President of Sales at HiFlow Solutions
- Peter Kincaid, Vice President of Sales – North America at HYBRID Software
About the Speakers:
Alfonso Hernandez, Jr., M.B.A., a veteran of the graphic arts industry with over 32 years of experience driving innovation in print, packaging, and production technology. As Vice President of Sales at HiFlow Solutions, Alfonso helps manufacturers modernize operations through advanced ERP/MIS automation. Known for his strategic mindset, industry expertise, and consultative approach, Alfonso is a recognized leader in aligning smart software with business growth.
Peter Kincaid is the Vice President of Sales for North America at HYBRID Software, a global leader in workflow solutions for the graphic arts and packaging industry. With over 30 years of experience in the label and packaging sector—and 10 years at HYBRID Software—Peter helps converters optimize their operations through intelligent automation and integration with MIS systems. His extensive industry knowledge and strategic approach make him a trusted advisor to businesses looking to streamline production, reduce errors, and boost efficiency in a competitive market.
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